# Cuenta de Usuario

Como crear tu cuenta de usuario.

Como recuperar la clave.

# Como crear mi cuenta en UbiPets

### Crear una cuenta

Al ingresar a la aplicación verás la **pantalla inicial**, donde podrás acceder a la app ingresando los datos de tu cuenta y presionando **Ingresar.**

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/vEKimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/vEKimage.png)

Si aún **no tienes una cuenta**, selecciona la opción **Crear cuenta**.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/klgimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/klgimage.png)

<div class="relative basis-auto flex-col -mb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex" id="bkmrk-en-esta-secci%C3%B3n-debe"><div class="flex flex-col text-sm pb-25"><article class="text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&:has([data-writing-block])>*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1">En esta sección deberás completar los siguientes datos:

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/ooRimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/ooRimage.png)

  
<div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn" tabindex="-1"><div class="flex max-w-full flex-col gap-4 grow"><div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&]:mt-1" dir="auto"><div class="flex w-full flex-col gap-1 empty:hidden"><div class="markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling">- 📧 **Correo electrónico**, donde recibirás notificaciones de la aplicación.

</div></div></div></div></div></div>[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/wtvimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/wtvimage.png)

  
<div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn" tabindex="-1"><div class="flex max-w-full flex-col gap-4 grow"><div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&]:mt-1" dir="auto"><div class="flex w-full flex-col gap-1 empty:hidden"><div class="markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling">- 👤 **Nombre y apellido**.

</div></div></div></div></div></div>[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/Xodimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/Xodimage.png)

  
<div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn" tabindex="-1"><div class="flex max-w-full flex-col gap-4 grow"><div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&]:mt-1" dir="auto"><div class="flex w-full flex-col gap-1 empty:hidden"><div class="markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling">- 🔒 **Contraseña**, que deberás escribir nuevamente para confirmarla.

</div></div></div></div></div></div>[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/Uacimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/Uacimage.png)

  
Si lo necesitas, puedes presionar el **icono del ojo** para ver los caracteres de la contraseña mientras la escribes.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/7KOimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/7KOimage.png)

Una vez que hayas completado todos los campos, presiona **Crear cuenta** para guardar tus datos y finalizar el registro.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/JuEimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/JuEimage.png)

<div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn" tabindex="-1"><div class="flex max-w-full flex-col gap-4 grow"><div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&]:mt-1" dir="auto"><div class="flex w-full flex-col gap-1 empty:hidden"><div class="markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling">---

</div></div></div></div></div></div><div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn" tabindex="-1"><div class="z-0 flex min-h-[46px] justify-start">Al entrar a la aplicación no olvides de **Activar Notificaciones** y de **Agregar a Inicio.** Te aparecerá una notificación pidiendo permiso o lo puedes hacer en la Barra de Opciones.</div><div class="z-0 flex min-h-[46px] justify-start">  
</div></div></div>[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/VUSimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/VUSimage.png)

  
<div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn" tabindex="-1"><div class="z-0 flex min-h-[46px] justify-start"> </div><div class="mt-3 w-full empty:hidden"><div class="text-center">  
</div></div></div></div></article></div></div><div class="sticky bottom-0 group/thread-bottom-container relative isolate z-10 w-full basis-auto has-data-has-thread-error:pt-2 has-data-has-thread-error:[box-shadow:var(--sharp-edge-bottom-shadow)] md:border-transparent md:pt-0 dark:border-white/20 md:dark:border-transparent print:hidden content-fade single-line flex flex-col" id="bkmrk--2"><div class="relative h-0"><div>  
</div></div><div id="bkmrk--3"><div><div class="text-base mx-auto [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"><div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 mb-[var(--thread-component-gap,1rem)]"><div class="flex justify-center empty:hidden">  
</div></div></div></div></div></div>

# Como Recuperar mi Clave

### Recuperar clave

Si olvidaste tu clave, puedes recuperarla fácilmente desde la **pantalla de inicio de sesión**.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/AZBimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/AZBimage.png)

Selecciona la opción **Recuperar clave**.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/Ks3image.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/Ks3image.png)

 A continuación, deberás ingresar el **correo electrónico** con el que registraste tu cuenta en la aplicación y apretar **Solicitar**.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/WVEimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/WVEimage.png)

UbiPets te enviara un mensaje a tu correo electronico con un link para recuperar tu clave.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/fCpimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/fCpimage.png)

Entra al link que te llevara de nuevo a la aplicación y completa los datos indicados para crear una clave nueva.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/M0zimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/M0zimage.png)

Correo Electrónico: Completa con tu correo electrónico.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/BAoimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/BAoimage.png)

Crea una nueva clave y vuelve a escribirla debajo para comprobar que este bien.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/1BPimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/1BPimage.png)

Recuerda que si lo necesitas, puedes presionar el **icono del ojo** para ver los caracteres de la contraseña mientras la escribes.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/wGvimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/wGvimage.png)

Guarda la información apretando el boton rojo que dice **Guardar**.

[![image.png](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/scaled-1680-/Y8Eimage.png)](https://documentacion.ubipets.com/uploads/images/gallery/2026-03/Y8Eimage.png)

Al terminar de completar el proceso, podrás **volver a iniciar sesión en la aplicación utilizando tu nueva contraseña**.